Email verification now required to make changes in Close
Close now requires a verified email address to create, update, or delete account data including leads, contacts, activities, emails, SMS, and tasks. Unverified accounts will become read-only starting August 20, 2026, and users must verify shared or bot logins before the deadline to prevent automation breaks.
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New and Updated Security Features
A new Security page centralizes access control management in one place, and Single Sign-On support is now available for Google Workspace, Okta, Microsoft Entra, and other OIDC providers to streamline team authentication.
Trigger Workflows on updated events
Workflow triggers now support updated events in addition to created events, allowing you to run a Workflow only when specific fields on existing objects or activities are modified.
Save email and SMS drafts as templates directly
Users can now save email or SMS messages as templates while composing them, without navigating to settings. This streamlines template creation and reuse workflows.