Knowledge Sources in Chloe Chat
Chloe Chat now supports Knowledge Sources, allowing it to reference sales strategy, product details, pricing information, and reporting expectations to provide more accurate answers and better email drafts.
Source: original entry ↗
More from Close
Follow Close to get its new changes in your feed and email digest.
New and Updated Security Features
A new Security page centralizes access control management in one place, and Single Sign-On support is now available for Google Workspace, Okta, Microsoft Entra, and other OIDC providers to streamline team authentication.
Trigger Workflows on updated events
Workflow triggers now support updated events in addition to created events, allowing you to run a Workflow only when specific fields on existing objects or activities are modified.
Save email and SMS drafts as templates directly
Users can now save email or SMS messages as templates while composing them, without navigating to settings. This streamlines template creation and reuse workflows.