Feature
AI assistant for segment and automation insights
Customer.io's AI assistant now provides natural-language queries about segment conditions, automation performance metrics, email template analysis, and combinations thereof to help users diagnose and optimize their campaigns.
You can ask our assistant about:
Segment conditions: “When do people enter my Onboarding segment?” Automation performance: “What’s the click-to-open rate for my Onboarding automation and how does that compare to my Welcome automation?” Email template/content analysis: “Are there any issues with my email template that might affect performance with my audience?” You can combine these things as well. For example, you might request information about an automation and then ask the assistant to analyze the emails in the automation for issues that might affect performance or deliverability.
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