megachangelog
Feature

Data Pipelines Zendesk destination

Customer.io Data Pipelines now supports Zendesk as a destination, enabling you to sync user and organization data to Zendesk for better customer support identification and record-keeping.

The Zendesk destination helps you identify your users, so you can keep a record of your users and can easily identify the people and organizations who ask you for help.
data-pipelineszendeskintegrationdestinations

Source: original entry ↗

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Improvement

Design Studio: new and improved canvas editing experience

The Design Studio canvas editor now supports slash commands for adding blocks, keyboard shortcuts for navigation and resizing, and click-and-drag editing from any part of a component. These improvements make editing components more intuitive and efficient.

design-studiouieditingcomponentsux
Feature

Control how fast your automations send messages

Added ability to enable "Wait before continuing journey" for any message to respect rate limits and ensure messages are delivered before proceeding with automation workflows.

automationsmessagingrate-limitingworkflows
See all Customer.io changes →