Improvement
Help & Support now available everywhere
Customer.io improved help access by making the Need Help option available on every page, simplifying the support form from four pages to a single screen with AI-powered subject line generation, and better organizing resources and education materials.
Help & Support now available everywhere: The Need Help? option was missing on some pages. Now it’s available on every page. Simplified support form: We’ve made the Get Help form easier to find and use—now it’s a single screen rather than four separate pages. You can even generate the form’s subject line with AI! Featured videos: We’ve added videos to help you learn more about Customer.io. Better organization: Resources, education, and support options are grouped into clear categories.
supportuxhelpaccessibility
Source: original entry ↗