megachangelog
Feature

Pass delivery metrics from third-party providers

You can now send delivery metrics from third-party messaging providers to Customer.io via the Track metrics API, enabling visibility of all message delivery metrics in a single place.

If you use outgoing webhooks to trigger messages from a third-party provider that is not natively integrated with Customer.io, you can send incoming calls to our Track metrics API to capture metrics in Customer.io. This allows you to see delivery metrics for all of your messages in one place.
webhooksapimetricsintegrationsdelivery

Source: original entry ↗

More from Customer.io

Follow Customer.io to get its new changes in your feed and email digest.

Improvement

Design Studio: new and improved canvas editing experience

The Design Studio canvas editor now supports slash commands for adding blocks, keyboard shortcuts for navigation and resizing, and click-and-drag editing from any part of a component. These improvements make editing components more intuitive and efficient.

design-studiouieditingcomponentsux
Feature

Control how fast your automations send messages

Added ability to enable "Wait before continuing journey" for any message to respect rate limits and ensure messages are delivered before proceeding with automation workflows.

automationsmessagingrate-limitingworkflows
See all Customer.io changes →