megachangelog
Improvement

Sending in-app messages just got easier

In-app messaging now automatically routes messages to the correct recipient based on the To field, supporting identification by either ID or email address, eliminating the need for manual routing configuration.

If you already set them up with the To field, you have nothing to worry about. We’ve taken care of things for you. Your messages will go to the right person, whether you identify them by ID or email address.
in-app-messagingmessagingimprovementrouting

Source: original entry ↗

More from Customer.io

Follow Customer.io to get its new changes in your feed and email digest.

Improvement

Design Studio: new and improved canvas editing experience

The Design Studio canvas editor now supports slash commands for adding blocks, keyboard shortcuts for navigation and resizing, and click-and-drag editing from any part of a component. These improvements make editing components more intuitive and efficient.

design-studiouieditingcomponentsux
Feature

Control how fast your automations send messages

Added ability to enable "Wait before continuing journey" for any message to respect rate limits and ensure messages are delivered before proceeding with automation workflows.

automationsmessagingrate-limitingworkflows
See all Customer.io changes →