megachangelog
Feature

Sync data between Salesforce and Customer.io

You can now map Salesforce data (contacts, leads, opportunities, accounts) into Customer.io to send targeted messages and sync data back to Salesforce, enabling better customer engagement.

To get started, you’ll simply map your Salesforce data to its Customer.io equivalent. You determine which data you want to send into Customer.io—contacts, leads, opportunities, accounts, and whatever else you need to send messages that engage your customers and increase conversions. Once your data is in Customer.io, you can send people messages and even feed data from Salesforce back into your Salesforce environment!
salesforceintegrationsdata-synccrm

Source: original entry ↗

More from Customer.io

Follow Customer.io to get its new changes in your feed and email digest.

Improvement

Design Studio: new and improved canvas editing experience

The Design Studio canvas editor now supports slash commands for adding blocks, keyboard shortcuts for navigation and resizing, and click-and-drag editing from any part of a component. These improvements make editing components more intuitive and efficient.

design-studiouieditingcomponentsux
Feature

Control how fast your automations send messages

Added ability to enable "Wait before continuing journey" for any message to respect rate limits and ensure messages are delivered before proceeding with automation workflows.

automationsmessagingrate-limitingworkflows
See all Customer.io changes →