Feature
Wait to send messages until objects and relationships meet conditions
Customer.io now lets you conditionally delay message sends based on object properties and relationships. You can trigger sends when order statuses change, schedule reminders around important dates like appointment times, or provision accounts when subscriptions activate.
For example, you can:
Send a message when an order’s status is equal to delivered Send reminders based on important dates and times like Appointment.starts_at Provision an account or user when they activate a subscription
messagingautomationconditionsworkflows
Source: original entry ↗