Updates to Hobby and Pro Terms of Service
Vercel is updating Terms of Service for Hobby and Pro customers effective October 19, 2026, clarifying credit policies, managed accounts, auto-renewal practices, and adding statutory cancellation and refund rights for UK and EU consumers, including protections for service changes with negative impact.
We are updating the Terms of Service for Hobby and Pro customers, effective October 19, 2026. The updates clarify some existing Vercel practices, expand terms on topics such as managed accounts and credits, and reflect applicable legal requirements, including certain cancellation and service-change rights for eligible consumers in the UK and EU.
A new section sets out how credits work: plan-included credits expire at the end of the subscription term and purchased credits expire one year after purchase unless stated otherwise. Credits can only be used to pay Vercel fees, have no cash value, and are nontransferable. Credits are generally nonrefundable, but unused purchased credits are refunded if Vercel terminates your account without cause.
The Terms also clarify that credit purchases are billed in advance, subscriptions auto-renew unless you turn off renewal, and third-party pass-through rates may change when provider rates change.
The updated Terms clarify what Managed Team users may see and when owners may manage Projects created within the Managed Team. If migration to a Managed Account is required, Vercel will notify you and give you a reasonable period to move your content to another email address.
You can turn off auto-renewal and cancel or downgrade through account settings or Support. Cancellation or downgrade generally takes effect at the start of the next renewal period. The Terms also explain statutory withdrawal and refund rights for eligible consumers.
Eligible consumers in the UK and EU may cancel the affected subscription free of charge if a change has more than a minor negative impact on their access to or use of the Services. They have 30 days from notice or the change, whichever is later, and may receive a prorated refund of prepaid amounts for the remaining period.
The service-specific provisions have been moved to a dedicated . The Terms also clarify sanctions-related obligations, including that use of the Services must not be in connection with or for the benefit of a sanctioned person.Service Terms page
Read the full and for details.Terms of ServiceService Terms
Credits and billing
Managed accounts
Renewal and cancellation
Service changes
Other updates
Source: original entry ↗
More from Vercel
Follow Vercel to get its new changes in your feed and email digest.
Mercury 3 now available on AI Gateway
Inception's Mercury 3 model is now available on Vercel's AI Gateway with 50% launch pricing and generation speeds exceeding 1,000 tokens per second. The model enables parallel text refinement with a 1M-token context window, ideal for real-time applications like browser agents and customer support.
MiniMax M3.1 Flash now available on AI Gateway for free
MiniMax M3.1 Flash, an open-weight multimodal model with 1M-token context window for coding and agentic work, is now available on Vercel's AI Gateway at no cost through October 20. The model excels at complex agent tasks, coding applications, and cybersecurity work, and can be used through multiple APIs and coding agents.
AI Gateway logs now show session affinity
AI Gateway logs now include a Sessions view that groups requests into sessions and displays how session affinity routed each request, including details about the coding agent, cost, models, providers, and cache hit rates across conversation turns.