megachangelog
Feature

Added logs, operating hours, queues, and variables endpoints; consumer and queue webhook events

Added new API endpoints for logs, operating hours, queues, and variables, plus consumer and queue webhook events. Also fixed end_time response field accuracy in Reports API, webhook event triggering in Queues, and overflow_to_queue_id field updates in Queues API. Updated Zendesk and ServiceNow values for client_integration field in Users APIs.

Tags: api-release, bug-fix | Added new logs, operating hours, queues, and variables endpoints and consumer and queue webhook events. Changed new Zendesk and ServiceNow values for client_integration field in the Users APIs and webhook event. Fixed response field end_time to return the correct value in the Reports API. Fixed webhook events to trigger properly in the Queues webhook events. Fixed request field overflow_to_queue_id to update correctly in the Queues API.
apiwebhooksendpointsqueuesreports

Source: original entry ↗

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