megachangelog
FeatureJune 21, 2022

Zoom Contact Center API Enhancements

Added new APIs for address books, dispositions, and queues along with new response and request fields across multiple queue and user profile endpoints. These additions expand Contact Center API capabilities.

Tags: api-release | Added address books, dispositions, queues APIs. New response fields in get a queue API; new request fields in Update a queue API and List tasks API; new request field in create a user's profile API.
contact-centerapiaddress-booksdispositionsqueues

Source: original entry ↗

More from Zoom

Follow Zoom to get its new changes in your feed and email digest.

Feature

New MCP tools for Workspace MCP Server

Added new MCP tools and associated scopes to the Workspace MCP Server, expanding integration capabilities.

mcptoolsapiworkspaceintegration
Feature

Added four new AI-credits billing APIs

Four new APIs for managing AI-credits billing have been added, enabling programmatic access to AI credit usage and billing information.

apibillingaicredits
See all Zoom changes →