Improvement
Zoom Contact Center - January 14, 2023
Added user_email response field in Recordings APIs and new Engagements webhook events for barge, monitor, takeover, and whisper operations. Fixed multiple webhook and API issues including task reservation user ID mappings, task flow details, and pagination parameters.
Tags: api-release, bug-fix | Added user_email response field in Recordings APIs. New Engagements webhook events for barge, monitor, takeover, and whisper. Fix task reservation webhooks to return correct assigned_user_id. Fix task webhooks to return correct flow_id and flow_name. Refactored engagement and User webhooks to use new events architecture. Fixed typo by renaming userSkills to skills in list user's skills API. Fixed page_size and next_page_token in list engagements API.
apiwebhookscontact-centerbug-fix
Source: original entry ↗
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