ImprovementMarch 20, 2023
Zoom Contact Center - March 20, 2023
Added batch update APIs for users, preferences, and variable logs, plus new recording webhooks. Enhanced engagements, preferences, reports, and users APIs with timezone standards and new fields. Fixed bugs in reports API including missing total answer duration field and incorrect display name values.
Tags: api-release, bug-fix | Added new batch update users, preferences, and variable logs APIs. Added new recording webhooks. Added timezone standards and new fields to engagements, preferences, reports, and users APIs. Fixed bugs in reports API missing total answer duration field and incorrect display name values.
apiwebhookscontact-centerbug-fixenhancements
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