megachangelog
Feature2022-07-18

Zoom Contact Center - New APIs for queues, recordings, reports, and webhooks

New APIs added for queues, recordings, reports, and webhooks related to tasks and task reservations. The list queue agents API was enhanced with an opt_in_out_status response field.

Tags: api-release | New APIs added for queues, recordings, reports, and webhooks related to tasks and task reservations. It also notes an enhancement to the list queue agents API adding an opt_in_out_status response field.
apicontact-centerwebhookstasksqueuesreports

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