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Feature2.1.0

Zoom Contact Center SDK - Android 2.1.0

This release adds closed captioning, transcription and translation controls during video engagements, reconnection to the same agent, agent-initiated chat from waiting rooms with image/file sharing, and fixes issues with customized waiting rooms and image rendering.

Tags: sdk-version, bug-fix | Added enabling or disabling closed captioning/transcription and translation while in a video engagement, viewing closed captioning/transcription and translation while in a video engagement, joining the engagement with the same agent if the call gets disconnected, agents or supervisors starting chat conversations with consumers in the waiting room and sharing images and files, fixed issues with the customized waiting room with video getting disconnected when the video ended and images not rendering in the Android SDK.
androidsdkcontact-centeraccessibilitychat

Source: original entry ↗

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