Improvement2.1.0
Zoom Contact Center SDK - iOS 2.1.0
Added support for enabling/disabling closed captioning and translation during video engagements, rejoining the same agent after disconnections, and agents initiating chat with consumers in the waiting room. Fixed issues with waiting room video disconnections and Android image rendering.
Tags: sdk-version, bug-fix | Added enable or disable closed captioning/transcription and translation while in a video engagement, view closed captioning/transcription and translation while in a video engagement, join the engagement with the same agent if the video call gets abruptly disconnected, agents or supervisors can start a chat conversation with consumers in the waiting room and share images and files while they wait for the next available agent. Fixed an issue for the customized waiting room with video where the call got disconnected when the video ended and an issue for the customized waiting room on Android SDK where images were not rendered.
sdkioscontact-centerbug-fixclosed-captioning
Source: original entry ↗
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