Feature1.3.0
Zoom Contact Center SDK Web 1.3.0
Added in-app chat-to-video upgrade capability with chat history retention, in-app video engagement waiting room support, and video experience options including preview and notifications. Contact Center apps for Android and iOS are now generally available.
Tags: sdk-version | Added in-app chat to Video Upgrade allowing agents to upgrade chat conversations to video calls with retained chat history. Added in-app video engagement waiting room support for slides and audio. Added in-app video experience options to show video preview and notifications when agent accepts call. Contact Center for Android and iOS out of public beta and generally available.
sdkcontact-centerchatvideoengagement
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