Improvement2.1.0
Zoom Contact Center SDK - web - 2.1.0
Added closed captioning, transcription, and translation controls for video engagements, plus the ability to rejoin with the same agent after disconnection and initiate chat from the waiting room. Fixed issues with customized waiting rooms on web and Android where videos disconnected and images failed to render.
Tags: sdk-version, bug-fix | Added enable or disable closed captioning/transcription and translation while in a video engagement. View closed captioning/transcription and translation while in a video engagement. Join the engagement with the same agent if the video call gets abruptly disconnected. Agents or supervisors can start a chat conversation with consumers in the waiting room. Fixed an issue for the customized waiting room with video. Previously, the call got disconnected when the video ended. Fixed an issue for the customized waiting room on Android SDK. Previously, images were not rendered in the Android SDK.
sdkcontact-centervideo-engagementcaption-transcriptionbug-fix
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