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Announcement

Consent Management API is now Generally Available and HIPAA Eligible

Consent Management API is now Generally Available, allowing you to programmatically sync, store, and manage user consent preferences across RCS, SMS, and MMS channels. As of June 30, 2026, it is HIPAA Eligible for healthcare use cases involving protected health information.

Consent Management API is now Generally Available allowing you to programmatically sync, store, update, and manage user consent preferences globally across RCS, SMS, and MMS channels.

As of June 30, 2026, Consent Management APIs can now support healthcare use cases that may contain protected health information (PHI) for organizations that are subject to the Health Insurance Portability and Accountability Act (HIPAA). Twilio will sign Business Associate Addendums (BAA) with covered entities and business associates for HIPAA Eligible Services. Learn more about how to build on Twilio for HIPAA compliance.

Learn more about this feature and how to enable it in our documentation.

 

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