Traffic Optimization Engine (TOE) now generally available
Traffic Optimization Engine (TOE) is now generally available for short code and toll-free traffic in North America and internationally across all sender types, enabling customers to scale and send high volumes of traffic globally.
Traffic Optimization Engine (TOE) is now Generally Available for short code and toll-free traffic in North America and all sender types internationally, for customers to scale and send high volumes of traffic anywhere in the world.
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Voice Insights now tags HD audio calls
Voice Insights now automatically tags calls as HD Audio when they use AMR-WB or Opus codecs, helping you confirm endpoint configuration and correlate HD audio usage with transcription accuracy and customer satisfaction. The system also tags calls as Downsampled when HD audio is converted to narrowband, visible in Console, REST API, and Event Streams.
RCS messaging now supported on all major Canadian carriers
Twilio now supports sending RCS messages to Rogers phone numbers, completing RCS coverage across Canada's major carriers. Existing RCS Senders approved by other Canadian carriers are automatically submitted to Rogers for approval.
RCS messaging now supported on all major Canadian carriers
RCS messaging is now available to Rogers phone numbers in Canada, completing coverage across all major Canadian carriers. Previously approved RCS Senders will automatically be submitted to Rogers for review with no action required.