Update regarding Vercel service disruption on October 20, 2025
Vercel takes full accountability for a service outage on October 20, 2025 triggered by an AWS infrastructure issue. The company is committed to improving its multi-region architecture to prevent future disruptions and ensure zero request loss even during regional failures.
At Vercel, our philosophy is to , not blame, our vendors. Customers use our services to gain velocity, reliability, and ship wonderful products. Whether we picked A or B as one of the components of our “circuit design” is entirely our responsibility.take ownership for
Vercel is fully accountable for this incident, even if it's that it was triggered by the unexpected outage of AWS (called ). Vercel uses AWS , is part of the , offers to AWS services, and shares a long history with AWS of .now publicregioninfrastructure primitivesAWS marketplacesecure connectivitypioneering serverless computingus-east-1iad1
To our customers, Vercel is .unequivocally responsible for this outage
Our goal is to the cloud and offer its best version. Through , we help developers focus on the application layer by deploying global infrastructure resources that are highly optimized. We operate our Compute, CDN, and Firewall services across 19 AWS regions, terminating and securing traffic in 95 cities and 130+ global points of presence.simplifyframework-defined infrastructure
Yesterday, we fell short of this promise. While a significant amount of traffic , and we shielded customers from the exposure to a single global point of failure, our ambition is to even in the event of an outage.was still servedenable customers to never drop a single request,
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