Feature
New formatting toolbar
Help Scout now features a new formatting toolbar accessible via the Aa icon, providing quick access to format options, saved replies, and common actions. Markdown formatting continues to work as before.
Meet the new formatting toolbar! Click the Aa icon to access format options, saved replies, and all your go-to actions. Prefer to stay on your keyboard? Markdown still works like a charm.
uiformattingeditorusability
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